Please read this website maintenance agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this website maintenance agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by NCS, acceptance is expressly limited to these terms. The materials contained in this web site are protected by applicable copyright and trademark law.
NCS provides users with access to a collection of resources, including various tools, training materials, and educational content through its network of properties which may be accessed through any medium or device now known or hereafter developed (the “Service”). You also understand and agree that the Service may include advertisements and that these advertisements are necessary for NCS to provide the Service. You also understand and agree that the Service may include certain communications from NCS, such as service announcements, administrative messages, and newsletter(s), and that these communications are considered part of your membership. Unless explicitly stated otherwise, any new features that augment or enhance the current Service, including the release of new NCS properties, shall be subject to the TOS. You understand and agree that the Service is provided “AS-IS” and that NCS assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings. You are responsible for obtaining access to the Service, and that access may involve third-party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including those fees associated with the display or delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the Service.
In consideration of your use of the Service, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Service’s registration form (the “Registration Data”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or NCS has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, NCS has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).
You will create a password and account designation upon completing the Service’s registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify NCS of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. NCS cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 4.
The materials on NCS’ web site are provided “as is”. NCS makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, NCS does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall NCS or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on NCS’ Internet site, even if NCS or an NCS authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on NCS’ web site could include technical, typographical, or photographic errors. NCS does not warrant that any of the materials on its web site are accurate, complete, or current. NCS may make changes to the materials contained on its web site at any time without notice. NCS does not, however, make any commitment to update the materials.
NCS has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by NCS of the site. Use of any such linked web site is at the user’s own risk.
All logos, product, and service names related to these TOS are trademarks of NCS (the “NCS Marks”). You agree not to display or use in any manner the NCS Marks without prior written permission.
Any claim relating to NCS’ web site shall be governed by the laws of North Carolina without regard to its conflict of law provisions.
Like most website operators, NCS collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. NCS’ purpose in collecting non-personally identifying information is to better understand how NCS’ visitors use its website. From time to time, NCS may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
NCS also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on NCS blogs/sites. NCS only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Certain visitors to NCS’ websites choose to interact with NCS in ways that require NCS to gather personally-identifying information. The amount and type of information that NCS gathers depends on the nature of the interaction. For example, we ask visitors who sign up at wpbuffs.com to provide a username and email address. Those who engage in transactions with NCS are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, NCS collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with NCS. NCS does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
NCS may collect statistics about the behavior of visitors to its websites. NCS may display this information publicly or provide it to others. However, NCS does not disclose personally-identifying information other than as described below.
NCS discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on NCS’ behalf or to provide services available at NCS’ websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using NCS’ websites, you consent to the transfer of such information to them. NCS will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, NCS discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when NCS believes in good faith that disclosure is reasonably necessary to protect the property or rights of NCS, third parties or the public at large. If you are a registered user of an NCS website and have supplied your email address, NCS may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with NCS and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. NCS takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If NCS, or substantially all of its assets, were acquired, or in the unlikely event that NCS goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of NCS may continue to use your personal information as set forth in this policy.
If you fill out one of our contact forms, any information that you put into the contact form is collected to allow us to contact you in response to your contact form entry.
If you fill out one of our checkout forms, any information that you put into the checkout form is collected to allow us to process your order and to contact you in response to your order.
Mailing List Signup Forms
If you fill out one of our mailing list signup forms, any information that you put into the mailing list signup form is collected to allow us to add you to our mailing list as you have requested by submitting this form.
Live Chat Forms
If you contact us via our live chat system on our website, any information that you put into the chat window is collected to allow us to communicate with you as you have requested by engaging in the live chat system.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We do not share your data with any third party services or individuals directly. We only share data for the purposes of our own access and we do not authorize any third party services to access your information except with our express permission for the purposes of assisting us in accessing your information.
If you complete a purchase on our website, WordPress automatically creates an account for you in order to store your order data and create your subscription. This account information is stored indefinitely to allow us to keep accurate records of any data we are obliged to keep for administrative, legal, or security purposes.
If you fill out one of our contact forms, your data is stored in our website database indefinitely. Additionally, this information is stored in our website backups in Google Cloud for no longer than 90 days.
If you sign up for our mailing list, your data is stored in Mailchimp.com indefinitely, or until that data is determined to be no longer valid or necessary for us to contact you in accordance with our mailing list procedures.
If you are a citizen of the EU/EEA and have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you are a citizen of the EU/EEA and have or have had a website maintenance plan with us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Any information entered in to one of our contact forms is sent to us via email where we are able to read and respond to your message. This information is also stored in our website and sent to Google Cloud as part of our website backups for no longer than 90 days.
Any information entered into a mailing list signup form is sent to Mailchimp.com in order for us to send you our mailing list content.
Any information entered into our checkout forms is saved in our website. Your first name and email address are then sent to our New Customers list at Mailchimp.com so that we can send you the information that you need to know about your new care plan with us. Payment information is never stored in our website and is added directly to Stripe.com where they securely store your credit card information and name in order to process your payments. Stripe also shares your email address with Stunning.co in order to send you emails in the event of a failed payment or plan cancellation.
If you have or have had an active care plan with us, we process additional information on your behalf. In order to access your website for the purposes of website maintenance, your name, email address, website address, website login username, hosting login username and/or your business name may be stored in Asana.com which we use as our project management software. Passwords are not saved in cleartext format and are only saved in the LastPass software, which encrypts your passwords.
We use two factor authentication in systems where we store any sensitive data such as passwords. This helps us to protect your information from unauthorized access by requiring more than just a username and password to access that information.
The third party services that we use to store data are equipped to monitor unauthorized access and share with us any known system breaches. These third party services include MailChimp.com, LastPass.com, ManageWP.com, Stripe.com, Stunning.co and Google.com.
Additionally, if, at any point, NCS becomes aware of a data breach through one of the third parties listed above, or by our own measures, we will immediately contact all affected parties and also take immediate action in accordance with the rules and regulations of the authority having jurisdiction.
Please report any violations of this website maintenance contract or these TOS by contacting us.